top of page
Girl with questions

We 
are
here

to
help

Have Questions?

Please contact us, we will be glad to assist you!

Send your message here:

Thanks for submitting!

Send us an E-Mail here:

  • How durable is the toy, especially the backboard and ring?
    The toy is built with very durable materials. The backboard features high-density acrylic, providing flexibility and resistance to impacts, while the ring is made of steel, and the net is of high-quality knitted material.
  • What is the return policy if the customer is not satisfied with the product?
    Customer satisfaction is a core value. If you're not satisfied, we offer a replacement or refund policy.
  • How do I clean the toy, and is there any maintenance required?
    This toy is very easy to clean and requires no maintenance.
  • What age is recommended for playing Dunkquest, and are there any safety considerations?
    Dunkquest is recommended for kids aged 6 and older. However, it's important to note that the assembly of Dunkquest should be supervised by an adult, as it contains small pieces that could be accidentally swallowed. Safety first!
  • Can this toy be used outdoors, and how does it withstand exposure to the elements?
    While primarily designed for indoor use, it can be used outdoors. However, exposure to natural elements can eventually rust the steel ring.
  • Does the toy come with batteries, and if not, what type is required?
    Yes, the toy requires 3 double AA batteries, which are not included.
  • What makes this toy stand out from competitors in the market?
    This product stands out with its fluorescent net and basketballs, a larger frame, a magnetic feature for vertical ring placement, and an electronic counter for added fun.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
FAQ
bottom of page